Heyloyalty - Issues with sending – Incident details

All systems operational

Issues with sending

Resolved
Operational
Started 16 days agoLasted about 5 hours

Affected

Email Delivery

Major outage from 10:13 AM to 2:57 PM

Updates
  • Resolved
    UTC
    Resolved

    Due to an issue with a hosting provider a main mailserver went offline. The issue has been solved and all services are online again. We will be monitoring the services closely for the rest of the day if issues arise again.

    Get in touch with our support if you have any questions regarding the downtime. We sincerely apologise for the inconvenience caused.

  • Investigating
    UTC
    Investigating

    We're experiencing issues sending e-mails and other messages from our system. We're currently investigating the cause.