Heyloyalty - Issues with sending – Incident details

All systems operational

Show current status

Issues with sending

Resolved3 hours 1 minute

Affected

Email Delivery

Major outage from 6:00 AM to 7:23 AM, Operational from 7:23 AM to 9:01 AM

Images & Links

Partial outage from 6:00 AM to 7:23 AM, Operational from 7:23 AM to 9:01 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We have implemented a fix and are currently monitoring the result.

    Campaigns and automations will now resume sending.

    You will also be able to upload and edit images again.

  • IdentifiedUTC

    We are currently experiencing periodic issues with our image hosting provider. As a result, we have temporarily paused all campaign and automation sends.

    If you try to upload or edit images, you may experience issues where images are not uploaded or your changes are not saved.