tag:status.heyloyalty.com,2005:/history Heyloyalty Status - Incident history 2025-12-11T11:54:12.677+00:00 Heyloyalty tag:status.heyloyalty.com,2005:Incident/cmj1drdku001qry6a8myob58i 2025-12-11T11:54:12.677+00:00 2025-12-11T11:54:12.677+00:00 System down Type: Incident

Duration: 57 minutes

Affected Components: API, Onsite Campaigns, App, Images & Links, Email Delivery

Dec 11, 11:54:12 GMT+0
Investigating - One of our service providers is experiencing some issues, which has resulted in the system being down. They are currently investigating, and will provide running updates.

Dec 11, 12:06:51 GMT+0
Monitoring - Our service provider has implemented a fix and are currently monitoring the result..

Dec 11, 12:51:09 GMT+0
Resolved - This incident has been resolved, and systems are operational again.

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