Heyloyalty Status - Incident history https://status.heyloyalty.com Heyloyalty Thu, 11 Dec 2025 11:54:12 +0000 System down Type: Incident Duration: 57 minutes Affected Components: API, Onsite Campaigns, App, Images & Links, Email Delivery Dec 11, 11:54:12 GMT+0 - Investigating - One of our service providers is experiencing some issues, which has resulted in the system being down. They are currently investigating, and will provide running updates Dec 11, 12:06:51 GMT+0 - Monitoring - Our service provider has implemented a fix and are currently monitoring the result. Dec 11, 12:51:09 GMT+0 - Resolved - This incident has been resolved, and systems are operational again Type: Incident

Duration: 57 minutes

Affected Components: , , , ,

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>11:54:12</var> GMT+0</small><br><strong>Investigating</strong> - One of our service providers is experiencing some issues, which has resulted in the system being down. They are currently investigating, and will provide running updates.</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>12:06:51</var> GMT+0</small><br><strong>Monitoring</strong> - Our service provider has implemented a fix and are currently monitoring the result..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>12:51:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved, and systems are operational again.</p> ]]> Thu, 11 Dec 2025 11:54:12 +0000 https://status.heyloyalty.com/incident/cmj1drdku001qry6a8myob58i https://status.heyloyalty.com/incident/cmj1drdku001qry6a8myob58i