Heyloyalty - Issues with sending – Incident details

Issues with sending

Resolved4 hours 44 minutes

Affected

Email Delivery

Major outage from 10:13 AM to 2:57 PM

  • ResolvedUTC

    Due to an issue with a hosting provider a main mailserver went offline. The issue has been solved and all services are online again. We will be monitoring the services closely for the rest of the day if issues arise again.

    Get in touch with our support if you have any questions regarding the downtime. We sincerely apologise for the inconvenience caused.

  • InvestigatingUTC

    We're experiencing issues sending e-mails and other messages from our system. We're currently investigating the cause.